Subway: All it is is lip service and patronizing. They...

A Subway customer review by GetHuman user ~soonexcustomer from November 26th, 2017

Background on ~soonexcustomer's case

GetHuman: ~soonexcustomer - can you tell our other Subway customers when your case took place?
~soonexcustomer: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Subway, and if so, how?
~soonexcustomer: I used the 800-888-4848 number I found for on the GetHuman Subway customer phone number page I was on: Subway Customer Service Phone Number
GetHuman: And which of these common Subway customer issues best describes the reason you wanted to talk to them?
Shows ~soonexcustomer a list of common Subway problems
~soonexcustomer: "Make a reservation" was why I was trying to call.

~soonexcustomer's review of Subway customer service

GetHuman: So how would you sum up your experience for GetHuman's Subway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~soonexcustomer: All it is is lip service and patronizing. They don't actually do anything. They don't actually give a ****!
GetHuman: Let's quantify your experience contacting Subway. On a scale of 1 to 5, how easy is it go get help on a Subway problem?
~soonexcustomer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~soonexcustomer: I'd give them a four out of five on communication.
GetHuman: And what about Subway's ability to quickly and effectively address your problem?
~soonexcustomer: For that I would say one out of five.
GetHuman: And finally- any advice for other Subway customers?
~soonexcustomer: Call them early in the day or late. Don't forget any personal or account information you might need for Subway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~soonexcustomer taken from his Subway customer service problem that occurred on November 21st, 2017.


2.26 of 5 stars | 121 reviews
Subway ReviewsSubway's Phone NumberAll Subway contact infoGeneral Subway customer service info
~soonexcustomer's Subway Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Subway, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Subway in any way.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!