Subway: Could not talk to anyone after leaving much, mu...
A Subway customer review by GetHuman user ~Gary - Indiana. Burr St. from November 28th, 2017
Background on ~Gary - Indiana. Burr St.'s case
GetHuman: ~Gary - Indiana. Burr St. - can you tell our other Subway customers when your case took place?
~Gary - Indiana. Burr St.: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Subway, and if so, how?
GetHuman: And which of these common Subway customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary - Indiana. Burr St. a list of common Subway problems)
~Gary - Indiana. Burr St.: "Delivery problem" was why I was trying to call.
~Gary - Indiana. Burr St.'s review of Subway customer service
GetHuman: So how would you sum up your experience for GetHuman's Subway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary - Indiana. Burr St.: Could not talk to anyone after leaving much, much information. They do not want to talk to customers.
GetHuman: Let's quantify your experience contacting Subway. On a scale of 1 to 5, how easy is it go get help on a Subway problem?
~Gary - Indiana. Burr St.: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary - Indiana. Burr St.: I'd give them a two out of five on communication.
GetHuman: And what about Subway's ability to quickly and effectively address your problem?
~Gary - Indiana. Burr St.: For that I would say one out of five.
GetHuman: And finally- any advice for other Subway customers?
~Gary - Indiana. Burr St.: Call them early in the day or late. Don't forget any personal or account information you might need for Subway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary - Indiana. Burr St. taken from his Subway customer service problem that occurred on November 19th, 2017.