I have an issue with Supercell
A Supercell customer review by GetHuman user GetHuman-kurienba from December 5th, 2017
Background on GetHuman-kurienba's case
GetHuman: GetHuman-kurienba - can you tell our other Supercell customers when your case took place?
GetHuman-kurienba: Yes I can. It was evening, on December 2nd.
GetHuman: Did you reach out to Supercell, and if so, how?
GetHuman: And which of these common Supercell customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kurienba a list of common Supercell problems)
GetHuman-kurienba: "In Game Problem" was why I was trying to contact.
GetHuman-kurienba's review of Supercell customer service
GetHuman: So how would you sum up your experience for GetHuman's Supercell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kurienba: I have an issue with Supercell
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-kurienba: i would like to talk about clash of clans, and much more, will say in chat, also i want free gems, wanna talk about that in the chat
GetHuman: Let's quantify your experience contacting Supercell. On a scale of 1 to 5, how easy is it go get help on a Supercell problem?
GetHuman-kurienba: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kurienba: I'd give them a four out of five on communication.
GetHuman: And what about Supercell's ability to quickly and effectively address your problem?
GetHuman-kurienba: For that I would say one out of five.
GetHuman: And finally- any advice for other Supercell customers?
GetHuman-kurienba: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Supercell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kurienba taken from his Supercell customer service problem that occurred on December 2nd, 2017.