Supercell: I haven't gotten a legendary and I am in arena *
A Supercell customer review by GetHuman user GetHuman60816 from December 8th, 2017
Background on GetHuman60816's case
GetHuman: GetHuman60816 - can you tell our other Supercell customers when your case took place?
GetHuman60816: Yeah. It was afternoon, on December 5th.
GetHuman: Did you reach out to Supercell, and if so, how?
GetHuman: And which of these common Supercell customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman60816 a list of common Supercell problems)
GetHuman60816: "Hacked Account" was why I was trying to contact.
GetHuman60816's review of Supercell customer service
GetHuman: So how would you sum up your experience for GetHuman's Supercell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman60816: I haven't gotten a legendary and I am in arena *
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman60816: I can't get a legendary card in clash royal and I am a level nine in arena * and I have waited forever all I want is just a few legendary cards and I would love the game even more with a few ledgendarys if need to I can prove it
GetHuman: Let's quantify your experience contacting Supercell. On a scale of 1 to 5, how easy is it go get help on a Supercell problem?
GetHuman60816: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman60816: I'd give them a one out of five on communication.
GetHuman: And what about Supercell's ability to quickly and effectively address your problem?
GetHuman60816: For that I would say two out of five.
GetHuman: And finally- any advice for other Supercell customers?
GetHuman60816: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Supercell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman60816 taken from his Supercell customer service problem that occurred on December 5th, 2017.