Supercell: I love the game clash royale and I am in arena...

Background on GetHuman-cjadamso's case

GetHuman: GetHuman-cjadamso - can you tell our other Supercell customers when your case took place?
GetHuman-cjadamso: Yup. It was morning, on November 27th.
GetHuman: Did you reach out to Supercell, and if so, how?
GetHuman-cjadamso: I used a email I found on the GetHuman Supercell customer service contact info page: Contact Supercell Customer Service
GetHuman: And which of these common Supercell customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-cjadamso a list of common Supercell problems)
GetHuman-cjadamso: "Recover Account" was why I was trying to contact.

GetHuman-cjadamso's review of Supercell customer service

GetHuman: So how would you sum up your experience for GetHuman's Supercell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-cjadamso: I love the game clash royale and I am in arena * and I have no legendary can you send me one?
GetHuman: Let's quantify your experience contacting Supercell. On a scale of 1 to 5, how easy is it go get help on a Supercell problem?
GetHuman-cjadamso: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-cjadamso: I'd give them a one out of five on communication.
GetHuman: And what about Supercell's ability to quickly and effectively address your problem?
GetHuman-cjadamso: For that I would say four out of five.
GetHuman: And finally- any advice for other Supercell customers?
GetHuman-cjadamso: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Supercell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-cjadamso taken from his Supercell customer service problem that occurred on November 27th, 2017.

Supercell

3.20 of 5 stars | 74 reviews

GetHuman-cjadamso's Supercell Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Supercell, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Supercell in any way.

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