SurveyMonkey: Can we see results with a survey?
A SurveyMonkey customer review by GetHuman user GetHuman117133 from December 10th, 2017
Background on GetHuman117133's case
GetHuman: GetHuman117133 - can you tell our other SurveyMonkey customers when your case took place?
GetHuman117133: Yeah. It was afternoon, on December 5th.
GetHuman: Did you reach out to SurveyMonkey, and if so, how?
GetHuman: And which of these common SurveyMonkey customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman117133 a list of common SurveyMonkey problems)
GetHuman117133: "Refund a Charge" was why I was trying to call.
GetHuman117133's review of SurveyMonkey customer service
GetHuman: So how would you sum up your experience for GetHuman's SurveyMonkey customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman117133: Can we see results with a survey?
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman117133: The voting that went on in an event is believed to have been rigged. I want to request results please
GetHuman: Let's quantify your experience contacting SurveyMonkey. On a scale of 1 to 5, how easy is it go get help on a SurveyMonkey problem?
GetHuman117133: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman117133: I'd give them a three out of five on communication.
GetHuman: And what about SurveyMonkey's ability to quickly and effectively address your problem?
GetHuman117133: For that I would say two out of five.
GetHuman: And finally- any advice for other SurveyMonkey customers?
GetHuman117133: Call them early in the day or late. Don't forget any personal or account information you might need for SurveyMonkey to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman117133 taken from his SurveyMonkey customer service problem that occurred on December 5th, 2017.