TD Bank: Not happy with the new account opening process...
A TD Bank customer review by GetHuman user GetHuman-213507 from October 31st, 2017
Background on GetHuman-213507's case
GetHuman: GetHuman-213507 - can you tell our other TD Bank customers when your case took place?
GetHuman-213507: Yeah. It was morning, on October 21st.
GetHuman: Did you reach out to TD Bank, and if so, how?
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-213507 a list of common TD Bank problems)
GetHuman-213507: "Question" was why I was trying to call.
GetHuman-213507's review of TD Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-213507: Not happy with the new account opening process online. It would be best not to allow customers to transfer money between banking institutions because it MAY take a long time to tranfer the money. I'd say open the account online then physically walk in the branch and make the deposit after the account has been completely set up. It will save you unnecessary drama. If a problem did arise from a transfer or transfers you made online. **It would be a great bank as long as you don't have any problems. Just put money in and keep close tabs on your money. Document everything it's your only hope!
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
GetHuman-213507: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-213507: I'd give them a five out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
GetHuman-213507: For that I would say one out of five.
GetHuman: And finally- any advice for other TD Bank customers?
GetHuman-213507: Call them early in the day or late. Don't forget any personal or account information you might need for TD Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-213507 taken from his TD Bank customer service problem that occurred on October 21st, 2017.