I visited my local Taco Belll in kinston, NC on...

A Taco Bell customer review by GetHuman user GetHuman-marycar from November 29th, 2017

Background on GetHuman-marycar's case

GetHuman: GetHuman-marycar - can you tell our other Taco Bell customers when your case took place?
GetHuman-marycar: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman-marycar: I used the 800-822-6235 number I found for on the GetHuman Taco Bell customer phone number page I was on: Taco Bell Customer Service Phone Number
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-marycar a list of common Taco Bell problems)
GetHuman-marycar: "Complaint" was why I was trying to call.

GetHuman-marycar's review of Taco Bell customer service

GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-marycar: I visited my local Taco Belll in kinston, NC on ******* ordered a chicken nacho bell grande, fiesta cheesy potatoes and a steak smothered burrito, the beans on the nachos were so hatd and dry i called back, went back next day and this time chicken was old and my doritos tacos broken my pintis and cheese old burnt beans they just added water to and got an attitude to go with ****** food. Asked for potatoes to be cooked fresh they were*nt Doritos tacos were not in bag so had to go back thru and wait again everytime i go in this particular store food is wrong or old and attitudes run rampant!!!
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
GetHuman-marycar: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-marycar: I'd give them a five out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
GetHuman-marycar: For that I would say four out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
GetHuman-marycar: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-marycar taken from his Taco Bell customer service problem that occurred on November 21st, 2017.

Taco Bell

2.20 of 5 stars | 121 reviews

GetHuman-marycar's Taco Bell Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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