Target: Phillipines based call center. I could barely...
A Target customer review by GetHuman user GetHuman-402175 from November 25th, 2017
Background on GetHuman-402175's case
GetHuman: GetHuman-402175 - can you tell our other Target customers when your case took place?
GetHuman-402175: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402175 a list of common Target problems)
GetHuman-402175: "Return an Order" was why I was trying to call.
GetHuman-402175's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402175: Phillipines based call center. I could barely communicate with woman on the phone - she did not understand my needs until I explained it over and over. There was definitely a language barrier as it appeared English was not her first language. Problem still not resolved. Unsatisfied. I'm surprised since Target is usually so good with stuff.
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-402175: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402175: I'd give them a three out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-402175: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-402175: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402175 taken from his Target customer service problem that occurred on November 19th, 2017.