TaskRabbit: Continuously put straight to voice mail over ma...

A TaskRabbit customer review by GetHuman user ~Anon from November 23rd, 2017

Background on ~Anon's case

GetHuman: ~Anon - can you tell our other TaskRabbit customers when your case took place?
~Anon: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to TaskRabbit, and if so, how?
~Anon: I used the 844-340-8275 number I found for on the GetHuman TaskRabbit customer phone number page I was on: TaskRabbit Customer Service Phone Number
GetHuman: And which of these common TaskRabbit customer issues best describes the reason you wanted to talk to them?
(Shows ~Anon a list of common TaskRabbit problems)
~Anon: "Problem With the App" was why I was trying to call.

~Anon's review of TaskRabbit customer service

GetHuman: So how would you sum up your experience for GetHuman's TaskRabbit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anon: Continuously put straight to voice mail over many days. Not even a hold option. No response over email either.
GetHuman: Let's quantify your experience contacting TaskRabbit. On a scale of 1 to 5, how easy is it go get help on a TaskRabbit problem?
~Anon: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anon: I'd give them a two out of five on communication.
GetHuman: And what about TaskRabbit's ability to quickly and effectively address your problem?
~Anon: For that I would say three out of five.
GetHuman: And finally- any advice for other TaskRabbit customers?
~Anon: Call them early in the day or late. Don't forget any personal or account information you might need for TaskRabbit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anon taken from his TaskRabbit customer service problem that occurred on November 22nd, 2017.

TaskRabbit

3.67 of 5 stars | 28 reviews

~Anon's TaskRabbit Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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