TaskRabbit: Task Rabbit is such an AMATEURISH company. As a...

A TaskRabbit customer review by GetHuman user GetHuman-171085 from November 25th, 2017

Background on GetHuman-171085's case

GetHuman: GetHuman-171085 - can you tell our other TaskRabbit customers when your case took place?
GetHuman-171085: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to TaskRabbit, and if so, how?
GetHuman-171085: I used the 844-340-8275 number I found for on the GetHuman TaskRabbit customer phone number page I was on: TaskRabbit Customer Service Phone Number
GetHuman: And which of these common TaskRabbit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-171085 a list of common TaskRabbit problems)
GetHuman-171085: "Problem With the App" was why I was trying to call.

GetHuman-171085's review of TaskRabbit customer service

GetHuman: So how would you sum up your experience for GetHuman's TaskRabbit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-171085: Task Rabbit is such an AMATEURISH company. As an employer I have had nothing but frustration trying to hire taskers. The Site is insulting it is so restrictive and poorly-thought out. Can't wait to see the market take this terribly-executed company down.
GetHuman: Let's quantify your experience contacting TaskRabbit. On a scale of 1 to 5, how easy is it go get help on a TaskRabbit problem?
GetHuman-171085: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-171085: I'd give them a three out of five on communication.
GetHuman: And what about TaskRabbit's ability to quickly and effectively address your problem?
GetHuman-171085: For that I would say five out of five.
GetHuman: And finally- any advice for other TaskRabbit customers?
GetHuman-171085: Call them early in the day or late. Don't forget any personal or account information you might need for TaskRabbit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-171085 taken from his TaskRabbit customer service problem that occurred on November 17th, 2017.

TaskRabbit

3.67 of 5 stars | 28 reviews

GetHuman-171085's TaskRabbit Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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