The New Yorker: Excellent! I asked for the lowest subscription...
A The New Yorker customer review by GetHuman user ~Bargain Hunter from November 17th, 2017
Background on ~Bargain Hunter's case
GetHuman: ~Bargain Hunter - can you tell our other The New Yorker customers when your case took place?
~Bargain Hunter: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to The New Yorker, and if so, how?
GetHuman: And which of these common The New Yorker customer issues best describes the reason you wanted to talk to them?
(Shows ~Bargain Hunter a list of common The New Yorker problems)
~Bargain Hunter: "None of those really matches why I wanted to call The New Yorker that day." was why I was trying to call.
~Bargain Hunter's review of The New Yorker customer service
GetHuman: So how would you sum up your experience for GetHuman's The New Yorker customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bargain Hunter: Excellent! I asked for the lowest subscription renewal price, and got it. I had the rep renew other magazines published by the same company at the lowest price available.
GetHuman: Let's quantify your experience contacting The New Yorker. On a scale of 1 to 5, how easy is it go get help on a The New Yorker problem?
~Bargain Hunter: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bargain Hunter: I'd give them a four out of five on communication.
GetHuman: And what about The New Yorker's ability to quickly and effectively address your problem?
~Bargain Hunter: For that I would say five out of five.
GetHuman: And finally- any advice for other The New Yorker customers?
~Bargain Hunter: Call them early in the day or late. Don't forget any personal or account information you might need for The New Yorker to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bargain Hunter taken from his The New Yorker customer service problem that occurred on November 14th, 2017.