The New Yorker: The customer service is almost as good as the m...
A The New Yorker customer review by GetHuman user ~Ron Weisman from November 3rd, 2017
Background on ~Ron Weisman's case
GetHuman: ~Ron Weisman - can you tell our other The New Yorker customers when your case took place?
~Ron Weisman: Yes. It was afternoon, on November 1st.
GetHuman: Did you reach out to The New Yorker, and if so, how?
GetHuman: And which of these common The New Yorker customer issues best describes the reason you wanted to talk to them?
(Shows ~Ron Weisman a list of common The New Yorker problems)
~Ron Weisman: "None of those really matches why I wanted to call The New Yorker that day." was why I was trying to call.
~Ron Weisman's review of The New Yorker customer service
GetHuman: So how would you sum up your experience for GetHuman's The New Yorker customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ron Weisman: The customer service is almost as good as the magazine itself! They had the problem fixed by the time I phoned.
GetHuman: Let's quantify your experience contacting The New Yorker. On a scale of 1 to 5, how easy is it go get help on a The New Yorker problem?
~Ron Weisman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ron Weisman: I'd give them a five out of five on communication.
GetHuman: And what about The New Yorker's ability to quickly and effectively address your problem?
~Ron Weisman: For that I would say five out of five.
GetHuman: And finally- any advice for other The New Yorker customers?
~Ron Weisman: Call them early in the day or late. Don't forget any personal or account information you might need for The New Yorker to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ron Weisman taken from his The New Yorker customer service problem that occurred on November 1st, 2017.