The Plain Dealer: poor service
A The Plain Dealer customer review by GetHuman user GetHuman8856 from December 2nd, 2017
Background on GetHuman8856's case
GetHuman: GetHuman8856 - can you tell our other The Plain Dealer customers when your case took place?
GetHuman8856: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to The Plain Dealer, and if so, how?
GetHuman: And which of these common The Plain Dealer customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman8856 a list of common The Plain Dealer problems)
GetHuman8856: "Delivery problem" was why I was trying to call.
GetHuman8856's review of The Plain Dealer customer service
GetHuman: So how would you sum up your experience for GetHuman's The Plain Dealer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman8856: poor service
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman8856: paper coming too late on delivery dates
GetHuman: Let's quantify your experience contacting The Plain Dealer. On a scale of 1 to 5, how easy is it go get help on a The Plain Dealer problem?
GetHuman8856: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman8856: I'd give them a one out of five on communication.
GetHuman: And what about The Plain Dealer's ability to quickly and effectively address your problem?
GetHuman8856: For that I would say one out of five.
GetHuman: And finally- any advice for other The Plain Dealer customers?
GetHuman8856: Call them early in the day or late. Don't forget any personal or account information you might need for The Plain Dealer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman8856 taken from his The Plain Dealer customer service problem that occurred on November 24th, 2017.