I have an issue with The Tennessean

A The Tennessean customer review by GetHuman user GetHuman57715 from December 8th, 2017

Background on GetHuman57715's case

GetHuman: GetHuman57715 - can you tell our other The Tennessean customers when your case took place?
GetHuman57715: Yes. It was morning, on November 29th.
GetHuman: Did you reach out to The Tennessean, and if so, how?
GetHuman57715: I used the 800-342-8237 number I found for on the GetHuman The Tennessean customer phone number page I was on: The Tennessean Customer Service Phone Number
GetHuman: And which of these common The Tennessean customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman57715 a list of common The Tennessean problems)
GetHuman57715: "Lower my bill" was why I was trying to call.

GetHuman57715's review of The Tennessean customer service

GetHuman: So how would you sum up your experience for GetHuman's The Tennessean customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman57715: I have an issue with The Tennessean
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman57715: Did not get paper this morning
GetHuman: Let's quantify your experience contacting The Tennessean. On a scale of 1 to 5, how easy is it go get help on a The Tennessean problem?
GetHuman57715: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman57715: I'd give them a one out of five on communication.
GetHuman: And what about The Tennessean's ability to quickly and effectively address your problem?
GetHuman57715: For that I would say four out of five.
GetHuman: And finally- any advice for other The Tennessean customers?
GetHuman57715: Call them early in the day or late. Don't forget any personal or account information you might need for The Tennessean to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman57715 taken from his The Tennessean customer service problem that occurred on November 29th, 2017.

The Tennessean

2.67 of 5 stars | 24 reviews

GetHuman57715's The Tennessean Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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