The Tennessean: I've called * times in the last * days. Got hom...
A The Tennessean customer review by GetHuman user ~maidmaian22 from November 23rd, 2017
Background on ~maidmaian22's case
GetHuman: ~maidmaian22 - can you tell our other The Tennessean customers when your case took place?
~maidmaian22: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to The Tennessean, and if so, how?
GetHuman: And which of these common The Tennessean customer issues best describes the reason you wanted to talk to them?
(Shows ~maidmaian22 a list of common The Tennessean problems)
~maidmaian22: "Complaint" was why I was trying to call.
~maidmaian22's review of The Tennessean customer service
GetHuman: So how would you sum up your experience for GetHuman's The Tennessean customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~maidmaian22: I've called * times in the last * days. Got home from church today and my Tennessean was in the ditch again, sopping wet. I also get the Dickson Herald on Wed and Fridays and both days it was in the ditch. We have a box for the paper. We are both disabled and it's very hard to climb down into the ditch to fetch the paper. We are sick of this and if this doesn't get fixed by my next delivery, I will cancel. I called Mr. Bixel and left a message on Friday and today. Called the Tennessean but we got home too late for customer service to answer. I enjoy the paper but I'm fed up.
GetHuman: Let's quantify your experience contacting The Tennessean. On a scale of 1 to 5, how easy is it go get help on a The Tennessean problem?
~maidmaian22: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~maidmaian22: I'd give them a two out of five on communication.
GetHuman: And what about The Tennessean's ability to quickly and effectively address your problem?
~maidmaian22: For that I would say five out of five.
GetHuman: And finally- any advice for other The Tennessean customers?
~maidmaian22: Call them early in the day or late. Don't forget any personal or account information you might need for The Tennessean to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~maidmaian22 taken from his The Tennessean customer service problem that occurred on November 19th, 2017.