The Tennessean: I need a TV guide in my paper have not received...
A The Tennessean customer review by GetHuman user GetHuman-244704 from November 19th, 2017
Background on GetHuman-244704's case
GetHuman: GetHuman-244704 - can you tell our other The Tennessean customers when your case took place?
GetHuman-244704: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to The Tennessean, and if so, how?
GetHuman: And which of these common The Tennessean customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-244704 a list of common The Tennessean problems)
GetHuman-244704: "Cancel subscription" was why I was trying to call.
GetHuman-244704's review of The Tennessean customer service
GetHuman: So how would you sum up your experience for GetHuman's The Tennessean customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-244704: I need a TV guide in my paper have not received one in * sundays . Terrible service , bout ready to cancel ,after ** yrs!
GetHuman: Let's quantify your experience contacting The Tennessean. On a scale of 1 to 5, how easy is it go get help on a The Tennessean problem?
GetHuman-244704: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-244704: I'd give them a three out of five on communication.
GetHuman: And what about The Tennessean's ability to quickly and effectively address your problem?
GetHuman-244704: For that I would say five out of five.
GetHuman: And finally- any advice for other The Tennessean customers?
GetHuman-244704: Call them early in the day or late. Don't forget any personal or account information you might need for The Tennessean to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-244704 taken from his The Tennessean customer service problem that occurred on November 17th, 2017.