The Weather Channel: Local on the *'s are not local on the *'s. It's...
A The Weather Channel customer review by GetHuman user GetHuman-308647 from November 20th, 2017
Background on GetHuman-308647's case
GetHuman: GetHuman-308647 - can you tell our other The Weather Channel customers when your case took place?
GetHuman-308647: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-308647 a list of common The Weather Channel problems)
GetHuman-308647: "Show Feedback" was why I was trying to contact.
GetHuman-308647's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-308647: Local on the *'s are not local on the *'s. It's national. I don't need national. I need local on the *'s. I live in Cleveland, Tn., not Seattle or LA or Boston or Chicago. CLEVELAND, TN local on the *'s, nothing else. How many idiots does it take to **** people off. FIX IT.
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
GetHuman-308647: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-308647: I'd give them a three out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
GetHuman-308647: For that I would say one out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
GetHuman-308647: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-308647 taken from his The Weather Channel customer service problem that occurred on November 16th, 2017.