The Weather Channel: U guys have talked about every ****** little pi...
A The Weather Channel customer review by GetHuman user ~nick from November 22nd, 2017
Background on ~nick's case
GetHuman: ~nick - can you tell our other The Weather Channel customers when your case took place?
~nick: Yes I can. It was evening, on November 18th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~nick a list of common The Weather Channel problems)
~nick: "Cancel Service" was why I was trying to contact.
~nick's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nick: U guys have talked about every ****** little **** storm to but the one over the top of me right now in south Dakota and being a beekeeper ur weather ***** and ur commercial claiming to be good for us is a LIE I don't know if u are just forecasting for your sponser states but south Dakota has people living in it too and most used to watch ur program **hrs a day but ur losing those people, do ur job all states not just the ones u live and travel in *****@***.com speaking for us up in the north u forget everyday
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~nick: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nick: I'd give them a five out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~nick: For that I would say four out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~nick: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nick taken from his The Weather Channel customer service problem that occurred on November 18th, 2017.