Thrifty Car Rental: I would have been better off trying to communic...
A Thrifty Car Rental customer review by GetHuman user ~Quoth the Raven from November 22nd, 2017
Background on ~Quoth the Raven's case
GetHuman: ~Quoth the Raven - can you tell our other Thrifty Car Rental customers when your case took place?
~Quoth the Raven: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Thrifty Car Rental, and if so, how?
GetHuman: And which of these common Thrifty Car Rental customer issues best describes the reason you wanted to talk to them?
(Shows ~Quoth the Raven a list of common Thrifty Car Rental problems)
~Quoth the Raven: "Insurance claim" was why I was trying to call.
~Quoth the Raven's review of Thrifty Car Rental customer service
GetHuman: So how would you sum up your experience for GetHuman's Thrifty Car Rental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Quoth the Raven: I would have been better off trying to communicate with my dead uncle using two soup cans joined using kite string! The communications center was overseas and NO ONE spoke "passable" English. Avoid Thrifty at all cost!
GetHuman: Let's quantify your experience contacting Thrifty Car Rental. On a scale of 1 to 5, how easy is it go get help on a Thrifty Car Rental problem?
~Quoth the Raven: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Quoth the Raven: I'd give them a three out of five on communication.
GetHuman: And what about Thrifty Car Rental's ability to quickly and effectively address your problem?
~Quoth the Raven: For that I would say one out of five.
GetHuman: And finally- any advice for other Thrifty Car Rental customers?
~Quoth the Raven: Call them early in the day or late. Don't forget any personal or account information you might need for Thrifty Car Rental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Quoth the Raven taken from his Thrifty Car Rental customer service problem that occurred on November 17th, 2017.