Thumbtack: This place is a RIP-OFF......A SCAM **.** fo...
A Thumbtack customer review by GetHuman user ~photography by Eddie B from November 26th, 2017
Background on ~photography by Eddie B's case
GetHuman: ~photography by Eddie B - can you tell our other Thumbtack customers when your case took place?
~photography by Eddie B: Yeah. It was morning, on November 24th.
GetHuman: Did you reach out to Thumbtack, and if so, how?
GetHuman: And which of these common Thumbtack customer issues best describes the reason you wanted to talk to them?
(Shows ~photography by Eddie B a list of common Thumbtack problems)
~photography by Eddie B: "Setup service" was why I was trying to call.
~photography by Eddie B's review of Thumbtack customer service
GetHuman: So how would you sum up your experience for GetHuman's Thumbtack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~photography by Eddie B: This place is a RIP-OFF......A SCAM **.** for a wedding quote for a $*** * hr. wedding...YOU HAVE TO BE KIDDING....
GetHuman: Let's quantify your experience contacting Thumbtack. On a scale of 1 to 5, how easy is it go get help on a Thumbtack problem?
~photography by Eddie B: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~photography by Eddie B: I'd give them a four out of five on communication.
GetHuman: And what about Thumbtack's ability to quickly and effectively address your problem?
~photography by Eddie B: For that I would say one out of five.
GetHuman: And finally- any advice for other Thumbtack customers?
~photography by Eddie B: Call them early in the day or late. Don't forget any personal or account information you might need for Thumbtack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~photography by Eddie B taken from his Thumbtack customer service problem that occurred on November 24th, 2017.