Tickets.com: Automated answer to call back between *am and...
A Tickets.com customer review by GetHuman user ~Dylan Kennedy from November 14th, 2017
Background on ~Dylan Kennedy's case
GetHuman: ~Dylan Kennedy - can you tell our other Tickets.com customers when your case took place?
~Dylan Kennedy: Yes I can. It was morning, on November 10th.
GetHuman: Did you reach out to Tickets.com, and if so, how?
GetHuman: And which of these common Tickets.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Dylan Kennedy a list of common Tickets.com problems)
~Dylan Kennedy: "Complaint" was why I was trying to call.
~Dylan Kennedy's review of Tickets.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Tickets.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dylan Kennedy: Automated answer to call back between *am and *pm. It is **:**am. Lazy asses. Tried several times.
GetHuman: Let's quantify your experience contacting Tickets.com. On a scale of 1 to 5, how easy is it go get help on a Tickets.com problem?
~Dylan Kennedy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dylan Kennedy: I'd give them a three out of five on communication.
GetHuman: And what about Tickets.com's ability to quickly and effectively address your problem?
~Dylan Kennedy: For that I would say four out of five.
GetHuman: And finally- any advice for other Tickets.com customers?
~Dylan Kennedy: Call them early in the day or late. Don't forget any personal or account information you might need for Tickets.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dylan Kennedy taken from his Tickets.com customer service problem that occurred on November 10th, 2017.