Tickets.com: The girl that helped was very nice and very pat...

A Tickets.com customer review by GetHuman user ~Sherry from November 27th, 2017

Background on ~Sherry's case

GetHuman: ~Sherry - can you tell our other Tickets.com customers when your case took place?
~Sherry: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Tickets.com, and if so, how?
~Sherry: I used the 800-352-0212 number I found for on the GetHuman Tickets.com customer phone number page I was on: Tickets.com Customer Service Phone Number
GetHuman: And which of these common Tickets.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Sherry a list of common Tickets.com problems)
~Sherry: "Technical support" was why I was trying to call.

~Sherry's review of Tickets.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Tickets.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sherry: The girl that helped was very nice and very patient. She walked me through everything and I receive my tickets. She did not hang up until they were printed and in my hand! Very happy with their customer service!
GetHuman: Let's quantify your experience contacting Tickets.com. On a scale of 1 to 5, how easy is it go get help on a Tickets.com problem?
~Sherry: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sherry: I'd give them a three out of five on communication.
GetHuman: And what about Tickets.com's ability to quickly and effectively address your problem?
~Sherry: For that I would say five out of five.
GetHuman: And finally- any advice for other Tickets.com customers?
~Sherry: Call them early in the day or late. Don't forget any personal or account information you might need for Tickets.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sherry taken from his Tickets.com customer service problem that occurred on November 17th, 2017.

Tickets.com

5.00 of 5 stars | 9 reviews

~Sherry's Tickets.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Tickets.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Tickets.com in any way.

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