Tickets.com: woman who answered the phone was rude and nasty...
A Tickets.com customer review by GetHuman user ~CeeJay_bay from November 17th, 2017
Background on ~CeeJay_bay's case
GetHuman: ~CeeJay_bay - can you tell our other Tickets.com customers when your case took place?
~CeeJay_bay: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Tickets.com, and if so, how?
GetHuman: And which of these common Tickets.com customer issues best describes the reason you wanted to talk to them?
(Shows ~CeeJay_bay a list of common Tickets.com problems)
~CeeJay_bay: "Cancel service" was why I was trying to call.
~CeeJay_bay's review of Tickets.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Tickets.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CeeJay_bay: woman who answered the phone was rude and nasty. Put me on mute and refused to help in any way. Will never use this company again. RIP OFF!!!!!!
GetHuman: Let's quantify your experience contacting Tickets.com. On a scale of 1 to 5, how easy is it go get help on a Tickets.com problem?
~CeeJay_bay: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CeeJay_bay: I'd give them a five out of five on communication.
GetHuman: And what about Tickets.com's ability to quickly and effectively address your problem?
~CeeJay_bay: For that I would say five out of five.
GetHuman: And finally- any advice for other Tickets.com customers?
~CeeJay_bay: Call them early in the day or late. Don't forget any personal or account information you might need for Tickets.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CeeJay_bay taken from his Tickets.com customer service problem that occurred on November 12th, 2017.