Tim Hortons: employee complaint

A Tim Hortons customer review by GetHuman user GetHuman-teishabu from December 3rd, 2017

Background on GetHuman-teishabu's case

GetHuman: GetHuman-teishabu - can you tell our other Tim Hortons customers when your case took place?
GetHuman-teishabu: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Tim Hortons, and if so, how?
GetHuman-teishabu: I used the 888-376-4835 number I found for on the GetHuman Tim Hortons customer phone number page I was on: Tim Hortons Customer Service Phone Number
GetHuman: And which of these common Tim Hortons customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-teishabu a list of common Tim Hortons problems)
GetHuman-teishabu: "Delivery problem" was why I was trying to call.

GetHuman-teishabu's review of Tim Hortons customer service

GetHuman: So how would you sum up your experience for GetHuman's Tim Hortons customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-teishabu: employee complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-teishabu: Manager bullying and another employee gave a customer that had been harassing me my schedule and phone number I told management and owner nothing was done the customer continue to come to the restaurant and set watching me every night i had to file a police report and one night I called the cops while this guy set in front of restaurant, the manager told me there was no proof this had happened the customers son told me his dad did get the information the girl told another employee what she did and the guy told the police that he did now why wasn't anything done and why is she allowed to put me in the this predicament I don't no what this guy is capable of doing I want something done
GetHuman: Let's quantify your experience contacting Tim Hortons. On a scale of 1 to 5, how easy is it go get help on a Tim Hortons problem?
GetHuman-teishabu: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-teishabu: I'd give them a one out of five on communication.
GetHuman: And what about Tim Hortons's ability to quickly and effectively address your problem?
GetHuman-teishabu: For that I would say one out of five.
GetHuman: And finally- any advice for other Tim Hortons customers?
GetHuman-teishabu: Call them early in the day or late. Don't forget any personal or account information you might need for Tim Hortons to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-teishabu taken from his Tim Hortons customer service problem that occurred on November 24th, 2017.

Tim Hortons

1.00 of 5 stars | 10 reviews

GetHuman-teishabu's Tim Hortons Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Tim Hortons, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Tim Hortons in any way.

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