Tim Hortons: would not honer coupon that wasnt exspired yet...
A Tim Hortons customer review by GetHuman user GetHuman-197127 from November 14th, 2017
Background on GetHuman-197127's case
GetHuman: GetHuman-197127 - can you tell our other Tim Hortons customers when your case took place?
GetHuman-197127: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to Tim Hortons, and if so, how?
GetHuman: And which of these common Tim Hortons customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-197127 a list of common Tim Hortons problems)
GetHuman-197127: "Delivery problem" was why I was trying to call.
GetHuman-197127's review of Tim Hortons customer service
GetHuman: So how would you sum up your experience for GetHuman's Tim Hortons customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-197127: would not honer coupon that wasnt exspired yet very disapointed i only drink your coffee but now i possibly will think differently
GetHuman: Let's quantify your experience contacting Tim Hortons. On a scale of 1 to 5, how easy is it go get help on a Tim Hortons problem?
GetHuman-197127: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-197127: I'd give them a one out of five on communication.
GetHuman: And what about Tim Hortons's ability to quickly and effectively address your problem?
GetHuman-197127: For that I would say one out of five.
GetHuman: And finally- any advice for other Tim Hortons customers?
GetHuman-197127: Call them early in the day or late. Don't forget any personal or account information you might need for Tim Hortons to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-197127 taken from his Tim Hortons customer service problem that occurred on November 6th, 2017.