Tobi.com: No one answers and products wher shipped to us...
A Tobi.com customer review by GetHuman user ~Sha from November 12th, 2017
Background on ~Sha's case
GetHuman: ~Sha - can you tell our other Tobi.com customers when your case took place?
~Sha: Sure. It was morning, on November 4th.
GetHuman: Did you reach out to Tobi.com, and if so, how?
GetHuman: And which of these common Tobi.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Sha a list of common Tobi.com problems)
~Sha: "Warranty claim" was why I was trying to contact.
~Sha's review of Tobi.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Tobi.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sha: No one answers and products wher shipped to us damaged. For instance no spot to but your head through on a sweater or no seam down the side of a dress, it was open from arm to hem--BOTH ITEMS WHERE MARKED FINAL SALE
GetHuman: Let's quantify your experience contacting Tobi.com. On a scale of 1 to 5, how easy is it go get help on a Tobi.com problem?
~Sha: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sha: I'd give them a one out of five on communication.
GetHuman: And what about Tobi.com's ability to quickly and effectively address your problem?
~Sha: For that I would say one out of five.
GetHuman: And finally- any advice for other Tobi.com customers?
~Sha: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Tobi.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sha taken from his Tobi.com customer service problem that occurred on November 4th, 2017.