Travelocity does not hold up to anything They...
A Travelocity customer review by GetHuman user ~Ripped Off from November 17th, 2017
Background on ~Ripped Off's case
GetHuman: ~Ripped Off - can you tell our other Travelocity customers when your case took place?
~Ripped Off: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Travelocity, and if so, how?
GetHuman: And which of these common Travelocity customer issues best describes the reason you wanted to talk to them?
(Shows ~Ripped Off a list of common Travelocity problems)
~Ripped Off: "Refund a Charge" was why I was trying to call.
~Ripped Off's review of Travelocity customer service
GetHuman: So how would you sum up your experience for GetHuman's Travelocity customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ripped Off: Travelocity does not hold up to anything They take your money very fast. I had problems with the travel and travelocity refused to assist. I spent almost an entire day practically begging for their assistance and they did nothing NEVER NEVER use this joke of a travel agency Spend your money wisely elsewhere
GetHuman: Let's quantify your experience contacting Travelocity. On a scale of 1 to 5, how easy is it go get help on a Travelocity problem?
~Ripped Off: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ripped Off: I'd give them a two out of five on communication.
GetHuman: And what about Travelocity's ability to quickly and effectively address your problem?
~Ripped Off: For that I would say one out of five.
GetHuman: And finally- any advice for other Travelocity customers?
~Ripped Off: Call them early in the day or late. Don't forget any personal or account information you might need for Travelocity to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ripped Off taken from his Travelocity customer service problem that occurred on November 13th, 2017.