Tumblr doesn't care about their user base. They...

A Tumblr customer review by GetHuman user ~LeRoy Brown from November 26th, 2017

Background on ~LeRoy Brown's case

GetHuman: ~LeRoy Brown - can you tell our other Tumblr customers when your case took place?
~LeRoy Brown: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to Tumblr, and if so, how?
~LeRoy Brown: I used the 678-439-8862 number I found for on the GetHuman Tumblr customer phone number page I was on: Tumblr Customer Service Phone Number
GetHuman: And which of these common Tumblr customer issues best describes the reason you wanted to talk to them?
(Shows ~LeRoy Brown a list of common Tumblr problems)
~LeRoy Brown: "Disabled Account" was why I was trying to call.

~LeRoy Brown's review of Tumblr customer service

GetHuman: So how would you sum up your experience for GetHuman's Tumblr customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LeRoy Brown: Tumblr doesn't care about their user base. They are part of a publicly held company that cares about one thing - advertising revenue. **** you Tumblr, I hope the North Koreans hack your ****** site and send your business into the dotcom gallows with MySpace and Friendster. ********!
GetHuman: Let's quantify your experience contacting Tumblr. On a scale of 1 to 5, how easy is it go get help on a Tumblr problem?
~LeRoy Brown: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LeRoy Brown: I'd give them a two out of five on communication.
GetHuman: And what about Tumblr's ability to quickly and effectively address your problem?
~LeRoy Brown: For that I would say one out of five.
GetHuman: And finally- any advice for other Tumblr customers?
~LeRoy Brown: Call them early in the day or late. Don't forget any personal or account information you might need for Tumblr to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LeRoy Brown taken from his Tumblr customer service problem that occurred on November 18th, 2017.


1.08 of 5 stars | 69 reviews

~LeRoy Brown's Tumblr Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Tumblr, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Tumblr in any way.

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