Tumblr: I couldn't get on to anyone dispite the time of...
A Tumblr customer review by GetHuman user ~frustrated suspended tumblr us from November 15th, 2017
Background on ~frustrated suspended tumblr us's case
GetHuman: ~frustrated suspended tumblr us - can you tell our other Tumblr customers when your case took place?
~frustrated suspended tumblr us: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to Tumblr, and if so, how?
GetHuman: And which of these common Tumblr customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated suspended tumblr us a list of common Tumblr problems)
~frustrated suspended tumblr us: "Service problem" was why I was trying to call.
~frustrated suspended tumblr us's review of Tumblr customer service
GetHuman: So how would you sum up your experience for GetHuman's Tumblr customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated suspended tumblr us: I couldn't get on to anyone dispite the time of the day. Even when it was *:** pm in New York there was not service. I just got sent to the answering machine.
GetHuman: Let's quantify your experience contacting Tumblr. On a scale of 1 to 5, how easy is it go get help on a Tumblr problem?
~frustrated suspended tumblr us: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated suspended tumblr us: I'd give them a one out of five on communication.
GetHuman: And what about Tumblr's ability to quickly and effectively address your problem?
~frustrated suspended tumblr us: For that I would say one out of five.
GetHuman: And finally- any advice for other Tumblr customers?
~frustrated suspended tumblr us: Call them early in the day or late. Don't forget any personal or account information you might need for Tumblr to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated suspended tumblr us taken from his Tumblr customer service problem that occurred on November 5th, 2017.