Tumblr: I can't view the notes on my post or edit any...
A Tumblr customer review by GetHuman user ~rookiebluesandandy from November 22nd, 2017
Background on ~rookiebluesandandy's case
GetHuman: ~rookiebluesandandy - can you tell our other Tumblr customers when your case took place?
~rookiebluesandandy: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Tumblr, and if so, how?
GetHuman: And which of these common Tumblr customer issues best describes the reason you wanted to talk to them?
(Shows ~rookiebluesandandy a list of common Tumblr problems)
~rookiebluesandandy: "Recover Account" was why I was trying to call.
~rookiebluesandandy's review of Tumblr customer service
GetHuman: So how would you sum up your experience for GetHuman's Tumblr customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rookiebluesandandy: I can't view the notes on my post or edit any of my page's content. I also have a problem where every time I log into my page it jumping randomly from on tumblr page to another. I have to hit stop, or else it just keeps loading. I have had this problem for three days I have emailed tumblr support numerous times they refuse to knowledge my issue. Your site is full of glitches, and bugs fix them ignoring these problems will not make them go away.
GetHuman: Let's quantify your experience contacting Tumblr. On a scale of 1 to 5, how easy is it go get help on a Tumblr problem?
~rookiebluesandandy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rookiebluesandandy: I'd give them a three out of five on communication.
GetHuman: And what about Tumblr's ability to quickly and effectively address your problem?
~rookiebluesandandy: For that I would say four out of five.
GetHuman: And finally- any advice for other Tumblr customers?
~rookiebluesandandy: Call them early in the day or late. Don't forget any personal or account information you might need for Tumblr to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rookiebluesandandy taken from his Tumblr customer service problem that occurred on November 20th, 2017.