UPS: They were so freaking rude and getting angry be...
A UPS customer review by GetHuman user ~ups has horrible service from November 26th, 2017
Background on ~ups has horrible service's case
GetHuman: ~ups has horrible service - can you tell our other UPS customers when your case took place?
~ups has horrible service: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to UPS, and if so, how?
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows ~ups has horrible service a list of common UPS problems)
~ups has horrible service: "Track a Package" was why I was trying to call.
~ups has horrible service's review of UPS customer service
GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ups has horrible service: They were so freaking rude and getting angry because I wanted more information I never want to deal with them again.
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
~ups has horrible service: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ups has horrible service: I'd give them a four out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
~ups has horrible service: For that I would say three out of five.
GetHuman: And finally- any advice for other UPS customers?
~ups has horrible service: Call them early in the day or late. Don't forget any personal or account information you might need for UPS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ups has horrible service taken from his UPS customer service problem that occurred on November 18th, 2017.