US Cellular: I work during your bissness hours and theres no...
A US Cellular customer review by GetHuman user ~unpleased customer from November 26th, 2017
Background on ~unpleased customer 's case
GetHuman: ~unpleased customer - can you tell our other US Cellular customers when your case took place?
~unpleased customer : Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to US Cellular, and if so, how?
GetHuman: And which of these common US Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~unpleased customer a list of common US Cellular problems)
~unpleased customer : "Setup service" was why I was trying to call.
~unpleased customer 's review of US Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's US Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unpleased customer : I work during your bissness hours and theres no way for me to contact anybody after hours unacceptable
GetHuman: Let's quantify your experience contacting US Cellular. On a scale of 1 to 5, how easy is it go get help on a US Cellular problem?
~unpleased customer : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unpleased customer : I'd give them a one out of five on communication.
GetHuman: And what about US Cellular's ability to quickly and effectively address your problem?
~unpleased customer : For that I would say two out of five.
GetHuman: And finally- any advice for other US Cellular customers?
~unpleased customer : Call them early in the day or late. Don't forget any personal or account information you might need for US Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unpleased customer taken from his US Cellular customer service problem that occurred on November 21st, 2017.