US Dept. of Education - Loans: I was in the wrong dept and the lady who answer...
A US Dept. of Education - Loans customer review by GetHuman user ~ckingdesigns from November 14th, 2017
Background on ~ckingdesigns's case
GetHuman: ~ckingdesigns - can you tell our other US Dept. of Education - Loans customers when your case took place?
~ckingdesigns: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to US Dept. of Education - Loans, and if so, how?
GetHuman: And which of these common US Dept. of Education - Loans customer issues best describes the reason you wanted to talk to them?
(Shows ~ckingdesigns a list of common US Dept. of Education - Loans problems)
~ckingdesigns: "None of those really matches why I wanted to call US Dept. of Education - Loans that day." was why I was trying to call.
~ckingdesigns's review of US Dept. of Education - Loans customer service
GetHuman: So how would you sum up your experience for GetHuman's US Dept. of Education - Loans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ckingdesigns: I was in the wrong dept and the lady who answered the phone was nise and curtious. She immediatetly transfered me to the right Dept, but not before giving me the number in case I got disconnected. Very Good experience
GetHuman: Let's quantify your experience contacting US Dept. of Education - Loans. On a scale of 1 to 5, how easy is it go get help on a US Dept. of Education - Loans problem?
~ckingdesigns: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ckingdesigns: I'd give them a five out of five on communication.
GetHuman: And what about US Dept. of Education - Loans's ability to quickly and effectively address your problem?
~ckingdesigns: For that I would say five out of five.
GetHuman: And finally- any advice for other US Dept. of Education - Loans customers?
~ckingdesigns: Call them early in the day or late. Don't forget any personal or account information you might need for US Dept. of Education - Loans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ckingdesigns taken from his US Dept. of Education - Loans customer service problem that occurred on November 8th, 2017.