US Dept. of Veterans Affairs: Im currently waiting until Thursday to speak to...
A US Dept. of Veterans Affairs customer review by GetHuman user ~Veteran Mel from November 11th, 2017
Background on ~Veteran Mel's case
GetHuman: ~Veteran Mel - can you tell our other US Dept. of Veterans Affairs customers when your case took place?
~Veteran Mel: Yes I can. It was evening, on November 10th.
GetHuman: Did you reach out to US Dept. of Veterans Affairs, and if so, how?
GetHuman: And which of these common US Dept. of Veterans Affairs customer issues best describes the reason you wanted to talk to them?
(Shows ~Veteran Mel a list of common US Dept. of Veterans Affairs problems)
~Veteran Mel: "None of those really matches why I wanted to call US Dept. of Veterans Affairs that day." was why I was trying to call.
~Veteran Mel's review of US Dept. of Veterans Affairs customer service
GetHuman: So how would you sum up your experience for GetHuman's US Dept. of Veterans Affairs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Veteran Mel: Im currently waiting until Thursday to speak to someone, I called Friday. All I have is one simple question this is unacceptable business management when so many veterans are unemployed that can be hired to reduce the wait time.
GetHuman: Let's quantify your experience contacting US Dept. of Veterans Affairs. On a scale of 1 to 5, how easy is it go get help on a US Dept. of Veterans Affairs problem?
~Veteran Mel: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Veteran Mel: I'd give them a four out of five on communication.
GetHuman: And what about US Dept. of Veterans Affairs's ability to quickly and effectively address your problem?
~Veteran Mel: For that I would say five out of five.
GetHuman: And finally- any advice for other US Dept. of Veterans Affairs customers?
~Veteran Mel: Call them early in the day or late. Don't forget any personal or account information you might need for US Dept. of Veterans Affairs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Veteran Mel taken from his US Dept. of Veterans Affairs customer service problem that occurred on November 10th, 2017.