Hi, guys. This morning I summed a question Uber...
A Uber customer review by GetHuman user ~house dorelus from November 27th, 2017
Background on ~house dorelus's case
GetHuman: ~house dorelus - can you tell our other Uber customers when your case took place?
~house dorelus: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Uber, and if so, how?
~house dorelus: I used a help page I found on the GetHuman Uber customer service contact info page: Contact Uber Customer Service
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
Shows ~house dorelus a list of common Uber problems
~house dorelus: "Technical support" was why I was trying to contact.
~house dorelus's review of Uber customer service
GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~house dorelus: Hi, guys. This morning I summed a question Uber support for the money I receive in my account, someone put my account on waitlisted for that and I want take the road to day is Friday. How someone can help me?
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~house dorelus: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~house dorelus: I'd give them a five out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~house dorelus: For that I would say four out of five.
GetHuman: And finally- any advice for other Uber customers?
~house dorelus: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Uber to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~house dorelus taken from his Uber customer service problem that occurred on November 18th, 2017.
1.88 of 5 stars | 1098 reviewsUber ReviewsHow to contact UberGeneral Uber customer service info
~house dorelus's Uber Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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