Uber: Stole money from me, refusing to give it back...
A Uber customer review by GetHuman user ~Fuck off from November 27th, 2017
Background on ~Fuck off's case
GetHuman: ~Fuck off - can you tell our other Uber customers when your case took place?
~Fuck off: Yes. It was late at night, on November 25th.
GetHuman: Did you reach out to Uber, and if so, how?
~Fuck off: I used a help page I found on the GetHuman Uber customer service contact info page: Contact Uber Customer Service
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
Shows ~Fuck off a list of common Uber problems
~Fuck off: "Complaint" was why I was trying to contact.
~Fuck off's review of Uber customer service
GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fuck off: Stole money from me, refusing to give it back. Highly suggest you don't give up your credit card information, there likely to rob you
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~Fuck off: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fuck off: I'd give them a five out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~Fuck off: For that I would say two out of five.
GetHuman: And finally- any advice for other Uber customers?
~Fuck off: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Uber to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fuck off taken from his Uber customer service problem that occurred on November 25th, 2017.
1.88 of 5 stars | 1098 reviewsUber ReviewsHow to contact UberGeneral Uber customer service info
~Fuck off's Uber Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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