Uber hijacked my new tab page in google and no...

A Uber customer review by GetHuman user ~Tantalizing Tracy from November 27th, 2017

Background on ~Tantalizing Tracy's case

GetHuman: ~Tantalizing Tracy - can you tell our other Uber customers when your case took place?
~Tantalizing Tracy: Yup. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Uber, and if so, how?
~Tantalizing Tracy: I used a help page I found on the GetHuman Uber customer service contact info page: Contact Uber Customer Service
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
Shows ~Tantalizing Tracy a list of common Uber problems
~Tantalizing Tracy: "Lost Item" was why I was trying to contact.

~Tantalizing Tracy's review of Uber customer service

GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tantalizing Tracy: Uber hijacked my new tab page in google and now they're clogging up my google and computer. It's rude of companies to attach their apps and software to my accounts w*o my authorization. Had to send email to customer service we'll see what happens.
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~Tantalizing Tracy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tantalizing Tracy: I'd give them a four out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~Tantalizing Tracy: For that I would say three out of five.
GetHuman: And finally- any advice for other Uber customers?
~Tantalizing Tracy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Uber to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tantalizing Tracy taken from his Uber customer service problem that occurred on November 23rd, 2017.

Uber

1.88 of 5 stars | 1098 reviews
Uber ReviewsHow to contact UberGeneral Uber customer service info
~Tantalizing Tracy's Uber Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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