You people are stupid who make it uber or what...

A Uber customer review by GetHuman user ~My sir name stupid uber from November 22nd, 2017

Background on ~My sir name stupid uber's case

GetHuman: ~My sir name stupid uber - can you tell our other Uber customers when your case took place?
~My sir name stupid uber: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Uber, and if so, how?
~My sir name stupid uber: I used a help page I found on the GetHuman Uber customer service contact info page: Contact Uber Customer Service
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
(Shows ~My sir name stupid uber a list of common Uber problems)
~My sir name stupid uber: "Update account information" was why I was trying to contact.

~My sir name stupid uber's review of Uber customer service

GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~My sir name stupid uber: You people are stupid who make it uber or what ever *In my life that's web site or any thing it's really really stupid idea **** off
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~My sir name stupid uber: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~My sir name stupid uber: I'd give them a five out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~My sir name stupid uber: For that I would say two out of five.
GetHuman: And finally- any advice for other Uber customers?
~My sir name stupid uber: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Uber to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~My sir name stupid uber taken from his Uber customer service problem that occurred on November 16th, 2017.

Uber

1.88 of 5 stars | 1098 reviews

~My sir name stupid uber's Uber Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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