Ubiquiti Networks: There is no tech support number. However, I dia...
A Ubiquiti Networks customer review by GetHuman user ~Skynet Computer Services Inc. from November 21st, 2017
Background on ~Skynet Computer Services Inc.'s case
GetHuman: ~Skynet Computer Services Inc. - can you tell our other Ubiquiti Networks customers when your case took place?
~Skynet Computer Services Inc.: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Ubiquiti Networks, and if so, how?
GetHuman: And which of these common Ubiquiti Networks customer issues best describes the reason you wanted to talk to them?
(Shows ~Skynet Computer Services Inc. a list of common Ubiquiti Networks problems)
~Skynet Computer Services Inc.: "Complaint" was why I was trying to call.
~Skynet Computer Services Inc.'s review of Ubiquiti Networks customer service
GetHuman: So how would you sum up your experience for GetHuman's Ubiquiti Networks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Skynet Computer Services Inc.: There is no tech support number. However, I dialed a random extension and got referred to extension *** for Kevin*Call ***-***-**** ext. *** and ask for Kevin*He helped me.
GetHuman: Let's quantify your experience contacting Ubiquiti Networks. On a scale of 1 to 5, how easy is it go get help on a Ubiquiti Networks problem?
~Skynet Computer Services Inc.: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Skynet Computer Services Inc.: I'd give them a one out of five on communication.
GetHuman: And what about Ubiquiti Networks's ability to quickly and effectively address your problem?
~Skynet Computer Services Inc.: For that I would say five out of five.
GetHuman: And finally- any advice for other Ubiquiti Networks customers?
~Skynet Computer Services Inc.: Call them early in the day or late. Don't forget any personal or account information you might need for Ubiquiti Networks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Skynet Computer Services Inc. taken from his Ubiquiti Networks customer service problem that occurred on November 12th, 2017.