Ulta Beauty: Shop elsewhere! The customer service represent...
A Ulta Beauty customer review by GetHuman user ~ULTA is terrible from November 16th, 2017
Background on ~ULTA is terrible's case
GetHuman: ~ULTA is terrible - can you tell our other Ulta Beauty customers when your case took place?
~ULTA is terrible: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Ulta Beauty, and if so, how?
GetHuman: And which of these common Ulta Beauty customer issues best describes the reason you wanted to talk to them?
(Shows ~ULTA is terrible a list of common Ulta Beauty problems)
~ULTA is terrible: "Complaint" was why I was trying to call.
~ULTA is terrible's review of Ulta Beauty customer service
GetHuman: So how would you sum up your experience for GetHuman's Ulta Beauty customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ULTA is terrible: Shop elsewhere! The customer service representative did nothing to help resolve my issue. ULTA is in the business of what can't be done. Made no attempt to assist me in modifying and*or cancelling and replacing my order.
GetHuman: Let's quantify your experience contacting Ulta Beauty. On a scale of 1 to 5, how easy is it go get help on a Ulta Beauty problem?
~ULTA is terrible: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ULTA is terrible: I'd give them a one out of five on communication.
GetHuman: And what about Ulta Beauty's ability to quickly and effectively address your problem?
~ULTA is terrible: For that I would say two out of five.
GetHuman: And finally- any advice for other Ulta Beauty customers?
~ULTA is terrible: Call them early in the day or late. Don't forget any personal or account information you might need for Ulta Beauty to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ULTA is terrible taken from his Ulta Beauty customer service problem that occurred on November 12th, 2017.