Union Bank: I am not getting proper reply from the bank man...
A Union Bank customer review by GetHuman user ~Sumathy and Gokulan from November 7th, 2017
Background on ~Sumathy and Gokulan's case
GetHuman: ~Sumathy and Gokulan - can you tell our other Union Bank customers when your case took place?
~Sumathy and Gokulan: Yes I can. It was morning, on October 30th.
GetHuman: Did you reach out to Union Bank, and if so, how?
GetHuman: And which of these common Union Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Sumathy and Gokulan a list of common Union Bank problems)
~Sumathy and Gokulan: "Complaint" was why I was trying to call.
~Sumathy and Gokulan's review of Union Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Union Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sumathy and Gokulan: I am not getting proper reply from the bank manager for the pending house work.The loan amount has been fully paid to the builder before the completion of work.Mellapalayam branch,Tirunelveli. Sumathy and Gokulan
GetHuman: Let's quantify your experience contacting Union Bank. On a scale of 1 to 5, how easy is it go get help on a Union Bank problem?
~Sumathy and Gokulan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sumathy and Gokulan: I'd give them a five out of five on communication.
GetHuman: And what about Union Bank's ability to quickly and effectively address your problem?
~Sumathy and Gokulan: For that I would say four out of five.
GetHuman: And finally- any advice for other Union Bank customers?
~Sumathy and Gokulan: Call them early in the day or late. Don't forget any personal or account information you might need for Union Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sumathy and Gokulan taken from his Union Bank customer service problem that occurred on October 30th, 2017.