Union bank does not promote the rate that adver...
A Union Bank customer review by GetHuman user ~cher Bouzar from November 23rd, 2017
Background on ~cher Bouzar's case
GetHuman: ~cher Bouzar - can you tell our other Union Bank customers when your case took place?
~cher Bouzar: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Union Bank, and if so, how?
GetHuman: And which of these common Union Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~cher Bouzar a list of common Union Bank problems)
~cher Bouzar: "Setup an account" was why I was trying to call.
~cher Bouzar's review of Union Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Union Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cher Bouzar: Union bank does not promote the rate that advertise to their customers. On money Market acc. the bank promised me to give me %* interest, they are not giving me that rate. They are cheating the consumers.
GetHuman: Let's quantify your experience contacting Union Bank. On a scale of 1 to 5, how easy is it go get help on a Union Bank problem?
~cher Bouzar: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cher Bouzar: I'd give them a five out of five on communication.
GetHuman: And what about Union Bank's ability to quickly and effectively address your problem?
~cher Bouzar: For that I would say five out of five.
GetHuman: And finally- any advice for other Union Bank customers?
~cher Bouzar: Call them early in the day or late. Don't forget any personal or account information you might need for Union Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cher Bouzar taken from his Union Bank customer service problem that occurred on November 20th, 2017.