Union Bank: Simple account requests are always 'only availa...
A Union Bank customer review by GetHuman user GetHuman-438916 from November 16th, 2017
Background on GetHuman-438916's case
GetHuman: GetHuman-438916 - can you tell our other Union Bank customers when your case took place?
GetHuman-438916: Sure. It was morning, on November 7th.
GetHuman: Did you reach out to Union Bank, and if so, how?
GetHuman: And which of these common Union Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-438916 a list of common Union Bank problems)
GetHuman-438916: "Setup an account" was why I was trying to call.
GetHuman-438916's review of Union Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Union Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-438916: Simple account requests are always 'only available in the branch', after waiting *** minutes on hold.
GetHuman: Let's quantify your experience contacting Union Bank. On a scale of 1 to 5, how easy is it go get help on a Union Bank problem?
GetHuman-438916: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-438916: I'd give them a five out of five on communication.
GetHuman: And what about Union Bank's ability to quickly and effectively address your problem?
GetHuman-438916: For that I would say five out of five.
GetHuman: And finally- any advice for other Union Bank customers?
GetHuman-438916: Call them early in the day or late. Don't forget any personal or account information you might need for Union Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-438916 taken from his Union Bank customer service problem that occurred on November 7th, 2017.