Universal Studios Orlando: I needed information regarding tickets that wer...
A Universal Studios Orlando customer review by GetHuman user ~Anonymous from November 24th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Universal Studios Orlando customers when your case took place?
~Anonymous: Yes I can. It was evening, on November 21st.
GetHuman: Did you reach out to Universal Studios Orlando, and if so, how?
GetHuman: And which of these common Universal Studios Orlando customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Universal Studios Orlando problems)
~Anonymous: "Change a Booking" was why I was trying to call.
~Anonymous's review of Universal Studios Orlando customer service
GetHuman: So how would you sum up your experience for GetHuman's Universal Studios Orlando customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I needed information regarding tickets that were purchased online and failed to get the FL resident discount. A number was given to make corrections and reimbursements. I was very pleased. (FYI:Tickets-***-***-****)
GetHuman: Let's quantify your experience contacting Universal Studios Orlando. On a scale of 1 to 5, how easy is it go get help on a Universal Studios Orlando problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Universal Studios Orlando's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Universal Studios Orlando customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Universal Studios Orlando to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Universal Studios Orlando customer service problem that occurred on November 21st, 2017.