Universal Studios Orlando: Never been treated like this in my entire life...
A Universal Studios Orlando customer review by GetHuman user GetHuman-336924 from November 19th, 2017
Background on GetHuman-336924's case
GetHuman: GetHuman-336924 - can you tell our other Universal Studios Orlando customers when your case took place?
GetHuman-336924: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Universal Studios Orlando, and if so, how?
GetHuman: And which of these common Universal Studios Orlando customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-336924 a list of common Universal Studios Orlando problems)
GetHuman-336924: "Insurance claim" was why I was trying to call.
GetHuman-336924's review of Universal Studios Orlando customer service
GetHuman: So how would you sum up your experience for GetHuman's Universal Studios Orlando customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-336924: Never been treated like this in my entire life. Customer service at your Orlando park should be ashamed of them selfs.
GetHuman: Let's quantify your experience contacting Universal Studios Orlando. On a scale of 1 to 5, how easy is it go get help on a Universal Studios Orlando problem?
GetHuman-336924: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-336924: I'd give them a five out of five on communication.
GetHuman: And what about Universal Studios Orlando's ability to quickly and effectively address your problem?
GetHuman-336924: For that I would say five out of five.
GetHuman: And finally- any advice for other Universal Studios Orlando customers?
GetHuman-336924: Call them early in the day or late. Don't forget any personal or account information you might need for Universal Studios Orlando to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-336924 taken from his Universal Studios Orlando customer service problem that occurred on November 17th, 2017.