Universal Studios Orlando: While me and my children where there on...
A Universal Studios Orlando customer review by GetHuman user GetHuman-262173 from November 15th, 2017
Background on GetHuman-262173's case
GetHuman: GetHuman-262173 - can you tell our other Universal Studios Orlando customers when your case took place?
GetHuman-262173: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Universal Studios Orlando, and if so, how?
GetHuman: And which of these common Universal Studios Orlando customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-262173 a list of common Universal Studios Orlando problems)
GetHuman-262173: "Refund" was why I was trying to call.
GetHuman-262173's review of Universal Studios Orlando customer service
GetHuman: So how would you sum up your experience for GetHuman's Universal Studios Orlando customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-262173: While me and my children where there on ******* we went to the atm near the universal store and I got out $***. Then I went to the stand in front of the store and got a drink the me and the kids went in to universal store and got some earrings and a sponge bob card holder thingit was in-between noon and two. The lady rang me up I paid with the money I just out of your atm and she said it was a fake cause the pen she used. But she put it under the light thing and it showed real but she called security which had to call someone else which embarrassed me and took an hour of my time to find that in fact it was real. I was so upset to sit there with my kids and go through that it was so embarrassing.Im so upset.
GetHuman: Let's quantify your experience contacting Universal Studios Orlando. On a scale of 1 to 5, how easy is it go get help on a Universal Studios Orlando problem?
GetHuman-262173: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-262173: I'd give them a five out of five on communication.
GetHuman: And what about Universal Studios Orlando's ability to quickly and effectively address your problem?
GetHuman-262173: For that I would say five out of five.
GetHuman: And finally- any advice for other Universal Studios Orlando customers?
GetHuman-262173: Call them early in the day or late. Don't forget any personal or account information you might need for Universal Studios Orlando to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-262173 taken from his Universal Studios Orlando customer service problem that occurred on November 8th, 2017.