Universal Studios Orlando: animated told me to call back during business h...

A Universal Studios Orlando customer review by GetHuman user ~frances pittman from November 21st, 2017

Background on ~frances pittman's case

GetHuman: ~frances pittman - can you tell our other Universal Studios Orlando customers when your case took place?
~frances pittman: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Universal Studios Orlando, and if so, how?
~frances pittman: I used the 407-363-8000 number I found for on the GetHuman Universal Studios Orlando customer phone number page I was on: Universal Studios Orlando Customer Service Phone Number
GetHuman: And which of these common Universal Studios Orlando customer issues best describes the reason you wanted to talk to them?
(Shows ~frances pittman a list of common Universal Studios Orlando problems)
~frances pittman: "Refund" was why I was trying to call.

~frances pittman's review of Universal Studios Orlando customer service

GetHuman: So how would you sum up your experience for GetHuman's Universal Studios Orlando customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frances pittman: animated told me to call back during business hours but you list your available ** hours * days a week after * years I am thinking of going elsewhere for annual tickets
GetHuman: Let's quantify your experience contacting Universal Studios Orlando. On a scale of 1 to 5, how easy is it go get help on a Universal Studios Orlando problem?
~frances pittman: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frances pittman: I'd give them a four out of five on communication.
GetHuman: And what about Universal Studios Orlando's ability to quickly and effectively address your problem?
~frances pittman: For that I would say five out of five.
GetHuman: And finally- any advice for other Universal Studios Orlando customers?
~frances pittman: Call them early in the day or late. Don't forget any personal or account information you might need for Universal Studios Orlando to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frances pittman taken from his Universal Studios Orlando customer service problem that occurred on November 15th, 2017.

Universal Studios Orlando

4.67 of 5 stars | 18 reviews

~frances pittman's Universal Studios Orlando Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Universal Studios Orlando, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Universal Studios Orlando in any way.

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