Vanilla Gift Card: thought it was crazy that u buy it and cant use...
A Vanilla Gift Card customer review by GetHuman user ~darlene johnson from November 15th, 2017
Background on ~darlene johnson's case
GetHuman: ~darlene johnson - can you tell our other Vanilla Gift Card customers when your case took place?
~darlene johnson: Sure. It was evening, on November 8th.
GetHuman: Did you reach out to Vanilla Gift Card, and if so, how?
GetHuman: And which of these common Vanilla Gift Card customer issues best describes the reason you wanted to talk to them?
(Shows ~darlene johnson a list of common Vanilla Gift Card problems)
~darlene johnson: "Setup an account" was why I was trying to call.
~darlene johnson's review of Vanilla Gift Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Vanilla Gift Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~darlene johnson: thought it was crazy that u buy it and cant use it online now i stuck with it will be telling ev* i know not to buy this item *****@***.com
GetHuman: Let's quantify your experience contacting Vanilla Gift Card. On a scale of 1 to 5, how easy is it go get help on a Vanilla Gift Card problem?
~darlene johnson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~darlene johnson: I'd give them a four out of five on communication.
GetHuman: And what about Vanilla Gift Card's ability to quickly and effectively address your problem?
~darlene johnson: For that I would say one out of five.
GetHuman: And finally- any advice for other Vanilla Gift Card customers?
~darlene johnson: Call them early in the day or late. Don't forget any personal or account information you might need for Vanilla Gift Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~darlene johnson taken from his Vanilla Gift Card customer service problem that occurred on November 8th, 2017.