Verizon Business: Tech supposed to show up noon to * PM TO INSTAL...
A Verizon Business customer review by GetHuman user ~STUPID 4 USING VERIZON from November 17th, 2017
Background on ~STUPID 4 USING VERIZON's case
GetHuman: ~STUPID 4 USING VERIZON - can you tell our other Verizon Business customers when your case took place?
~STUPID 4 USING VERIZON: Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to Verizon Business, and if so, how?
GetHuman: And which of these common Verizon Business customer issues best describes the reason you wanted to talk to them?
(Shows ~STUPID 4 USING VERIZON a list of common Verizon Business problems)
~STUPID 4 USING VERIZON: "Lower my bill" was why I was trying to call.
~STUPID 4 USING VERIZON's review of Verizon Business customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Business customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~STUPID 4 USING VERIZON: Tech supposed to show up noon to * PM TO INSTALL * PHONE LINES* now *:** pm...NO SHOW...NO CALL...YEAH VERIZON...GLAD YOU DIDN'T DISAPPOINT ME...YOUR SERVICE ALWAYS STINKS...KEEP IT UP
GetHuman: Let's quantify your experience contacting Verizon Business. On a scale of 1 to 5, how easy is it go get help on a Verizon Business problem?
~STUPID 4 USING VERIZON: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~STUPID 4 USING VERIZON: I'd give them a four out of five on communication.
GetHuman: And what about Verizon Business's ability to quickly and effectively address your problem?
~STUPID 4 USING VERIZON: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Business customers?
~STUPID 4 USING VERIZON: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Business to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~STUPID 4 USING VERIZON taken from his Verizon Business customer service problem that occurred on November 15th, 2017.